Booking Terms

Booking Guidelines

  • All booking prices include any 2 persons, any extra guests will incur extra fees.
  • Prices subject to change.
  • Maximum 4 adults per Villas/Glamping Tents/Sites.
  • Persons under 18 (or persons on their behalf) are not permitted to make reservations. Unaccompanied minors will not be accepted as guests in the park.
  • Infants – 0 to 2 years (Free).
  • Children – 3 to 15 years.
  • Park management reserves the right to cancel or amend any bookings.
  • 1 car space is allocated per site booked. Additional vehicles must be parked in allocated visitor parking or outside the park.
  • One (1) tent / caravan / camper trailer per site.
  • Any additional structure requires Park Manager permission.
  • All damages to park property will be charged to the client’s credit card.
  • There is no smoking permitted in park accommodation or other buildings.
  • Linen is provided to all Villas/Glamping Tents for number of guests on the booking.
  • Weekend bookings require a minimum of 2 nights.
  • Deluxe Waterfront Villas and Premium Waterfront Sites require a minimum of 2 nights at all times.
  • Minimum nights apply to Long Weekend High Season period.

Pet Policy

  • Pets are permitted on powered and unpowered sites only – excludes pet friendly villas. Strict conditions apply.
  • Click here to view our pet friendly T&C’s

Deposits and Payments

  • Guest credit card details are required to secure all bookings with a 50% deposit to confirm the booking. We accept Visa & Mastercard (1.5% bank fee), AMEX (3% bank fee).
  • Once deposit payment is made final payment is required 30 days prior to arrival for High season and 14 days prior to arrival for Mid/Low season.
  • Bookings made inside 30 days of High season require full payment at time of booking.
  • Bookings made inside 14 days of Mid/Low season require full payment at time of booking.
  • Bookings made for 1 night require full payment at time of booking.
  • Peak summer period bookings payment – Non-refundable holding deposit is required to reserve your booking for next year. A deposit of $200 is required for all Sites and $500 required for Villas/Glamping Tents. 50% of tariff to be paid by 31 August. Balance must be paid in full by 1 December.

Cancellation and Refunds

High Season:

  • Cancellations up to 30 days prior to arrival – a cancellation fee of $50 for Villas/Glamping Tents and $20 for sites will apply to all bookings.
  • Cancellations 14 to 30 days prior to arrival – a cancellation fee of 50% of total booking will apply to all bookings
  • Cancellation 14 days or less prior to arrival – a cancellation fee of 100% of the booking will apply to all bookings.
  • Refunds or credits are unavailable for cancellations made within 14 days of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients ask to leave the park for breaching park rules.
  • Cancellations made in regards to COVID-19 will need to provide proof from NSW Health.

Mid/Low Season:

  • Cancellations up to 14 days prior to arrival – a cancellation fee of $50 for Villas/Glamping Tents and $20 for sites will apply to all bookings.
  • Cancellation 7 to 14 days prior to arrival – a cancellation fee of 50% of the booking will apply to all bookings.
  • Cancellation 7 days or less prior to arrival – a cancellation fee of 100% of the booking will apply to all bookings.
  • Refunds or credits are unavailable for cancellations made within 7 days of arrival date or due to; early departures, no shows, change of mind, inclement weather, or where clients ask to leave the park for breaching park rules.
  • Cancellations made in regards to COVID-19 will need to provide proof from NSW Health.

Third Party Bookings:

  • Reservations made through a Third Party Operator must refer to the Third Party Operator’s cancellation policy.

Additional Fees and Charges

  • Sites and Bushmans Cabins – Adults $15 and Children $10.
  • Villas and Glamping Tents – Adults $25 and Children $15.
  • Pets – A fee of $10 per pet in pet friendly villas only.
  • Day Visitors – $10 per adult, children free.
  • Late Departure – subject to availability and prearrangement with park management. Fees may apply.
  • Cleaning Fee – A minimum of $160 will be charged if Villas/Glamping Tents/Sites left in unsatisfactory condition upon departure.